There will be a $25 processing fee on all returned checks and a $50 processing fee on all withdrawals.All late registration fees are nonrefundable.All payments must be though My Payments Plus or Team Unify as indicated in the program information. No cash can be accepted.REFUNDSSwimTeam/Clinics
Credits and prorated refunds will not be given due to circumstances beyond our control (i.e.: power failure, pool issues, weather, and school closing). For clinics, we will attempt to add a make-up class but this is typically not possible due to facililty and staff availability. Credits and/or pro-rated refunds will not be given due to participant’s failure to attend, scheduling or personal conflicts that arise after the program begins or in the event of an injury sustained outside of the program.
Full refunds will only be given: If the Community School cancels a class due to lack of enrollment.
Pro-rated refunds will only be given: Before the second class and/or first week of practice. After this time, only credits will be given. Refunds will not be given after this time under any circumstance.
Credit amounts are based on time used/remaining in the session, are good for one year, and can be applied to aquatic programs only.
Private/Semi Private Swim Lessons
If you need to reschedule or cancel for any reason the office requires notice at least 48 hours in advance of your lesson. Within 48 hours of your scheduled lesson time, no refunds or make-ups will be given unless another child takes your child’s spot. If we need to cancel a lesson, we will offer you another time for a make-up or issue a credit voucher.
Group LessonsRefunds will not be given due to participant’s failure to attend or scheduling/personal conflicts that arise after the program begins. In the event of an injury that will not allow your child to complete the session, a pro-rated credit voucher will be issued after receiving a doctor’s note. For circumstances beyond our control (i.e. power failure, pool issues, weather, and school closing) we will make every attempt to add a make-up class but, if this is not possible, a credit voucher will be issued. Anyone registering a child under the age of 3 for group lessons will be immediately refunded their fees minus a $25 processing fee.Lifeguard Courses
Refunds will not be given due to a participant's failure to attend or scheduling/personal conflicts that arise, however a partial refund may be issued in the event that the class is full and we are able to fill your spot from the wait list. In the event of an injury that will not allow your child to complete the session, a prorated refund will be issued after receiving a doctor's note.CreditsCredits are good for one year. They can be used for any aquatics program offered by the C.B. Community School.