The Student and Parent/Guardian understand and agree that they will not attempt any repairs on the Laptop and that damage must be reported to the school. The student will place a “Help Desk” ticket when deemed necessary, under the category of 1:1. The librarian will sign out a loaner device to the Student. It is important not to delay as one problem can lead to another if not solved right away. If your device is damaged, we will fix it or send it out for repair. Under no circumstances should you or anyone else take the device to a third party for repair.