Password Change
I Know/Forgot My Password and Need to Reset It
- You will need to enter your security information you entered when signing into your account the first time. (Personal cell phone, personal email or questions)
- You will then have the opportunity to reset your password.
- Follow Password Protocol below
Note: For grades K-3, please call the CBSD Help Desk at 267-893-2100 for assistance in resetting the password.
For more information on the password reset process, click here.
Password Protocol
- Must be a minimum of 8 (students) and 10 (staff) characters, but it can be more
- Requires at least three out of the four of the following:
- Lowercase characters
- Uppercase characters
- Numbers (0-9)
- Any of these allowed special characters: @ # $ % ^ & * - _ ! + = [ ] { } | \ : ‘ , . ? / ` ~ “ ( ) ;
- It cannot contain your name or username
- The password must not contain what Microsoft considers to be a common word.
These requirements are enforced when passwords are changed or created. Staff and students shall not reveal their passwords to another individual. Staff are not to use a computer that has been logged into under another employee’s name.
Need Help?
- If you need further assistance, please call the CBSD Help Desk at X2100 or Submit a Help Desk Ticket.
- If you are looking for student account information, click here.