• Questions and Answers

    Below are some questions that our families have asked during this challenging time. Some of the more complex questions can’t be answered yet, as it will take some time to consider what the impact of a prolonged closure will be for Central Bucks. In addition, we are awaiting additional guidance on more complex matters from the Pennsylvania Department of Education. We continue to welcome your questions! Please send them to our Director of Communications, Angela Linch, at alinch@cbsd.org.


    I'd like to purchase a charger for my child's device. How can I do this now? If an item needs repair, please continue to use the Tech-Support process that is outlined here. In the event that device peripherals (pens, chargers, batteries, etc.) stop working or need replacement, families do not need to purchase them through MyPaymentsPlus at this time. These devices can be bought directly from Amazon or a retailer of your choosing.

    How can I access tech support? During this time while our school district is supporting distance learning, the most effective way to reach out for support is through a help desk ticket. Helpdesk tickets can be submitted by all staff and secondary students in grades 7-12. The Helpdesk phone extension will not be in service during Distance Learning. For anyone who does not have access to our Helpdesk system, please send an email to techsupport@cbsd.org. Please follow general problem-solving strategies prior to entering a ticket & provide as much information as possible to expedite a resolution. For example, restarting a device can solve many issues. Our support team will be providing support during regular workday hours (7 a.m. – 4 p.m.). We will work to respond to your requests as quickly as possible.

    I saw a video online that showed me how to make my own laptop pen, will this work for school laptops? Please don't attempt to make homemade devices. These may void the warranty or cause damage to the screen surface.

    Distance learning 


    Is this mandatory? Yes, students are required to participate in Phase 2 of Distance Learning. If a student is unable to participate for any reason, they should communicate with their teachers or building principal for assistance.

    What if we are sharing a device, or if I am working from home? Will my elemetary child need to be online at a specific time? Elementary education will be conducted mostly asynchronously. Students will not be required to log on at a specific time and interact with a lesson. The instruction will be recorded so that students may log on and complete assignments at a time that works best for your family’s schedule.

    What about Pen program instruction? Pen teachers will create lessons for their students.


    Is this mandatory? Yes, students are required to participate in Phase 2 of Distance Learning. If a student is unable to participate for any reason, they should communicate with their teachers or building principal for assistance.

    How can I track my child's progress in the Parent PortalGrades are currently being reported within the portal as "P" or "F." In addition, parents are encouraged to sign up for Canvas observer accounts to monitor assignments and student progress. Bear in mind - discussions with our portal vendor, Infinite Campus, are ongoing as we work to ensure that our expectations for how grades are reported within the portal are met. If you have questions about this, please reach out to Angela Linch at alinch@cbsd.org so that your question may be promptly addressed.

    What about courses that were to begin in the fourth marking period? All secondary students will remain in their current classes for the remainder of the year. MP3 will be transitioned to a “semester” model. All 9-week courses that were to begin in the 4th Marking Period were removed from student schedules.  In lieu of beginning new MP4 courses, all MP3 courses were extended to run through the end of the year.  This means students are not being introduced to any new courses or new teachers; their schedules are remaining as they were on 3/12/2020.  Schedules that had no new courses beginning in MP4 were not adjusted. Credit values for courses that are extending are not changing.  Counselors will work with students to ensure that their graduation requirements will be met and that those pursuing scholars diplomas will continue to be able to do so. More detailed information was emailed to students by building principals. Questions should be directed to school counselors.

    How will this affect graduation? Graduation details have been distributed to families and can be found on each school's website. Read a letter from Superintendent Dr. John J. Kopicki here.

    What about AP testing? According to the College Board there will be no traditional face-to-face testing; as a result, students can test online from home. Test schedules are scheduled for release April 3rd with two different options for each course. May 26th is the date for any course with portfolio submissions (Art and Comp Sci Principles). Free remote learning resources are being developed for students (taught by veteran AP teachers across the world). These resources can be accessed beginning March 25th and will be recorded so students can access them at any time. Lessons will focus on reviewing skills and concepts from the first 75% of the course. There will also be some supplementary lessons on the final 25%. Students registered for an exam can choose to cancel at no charge as per the College Board. More information may be found on the College Board website here.

    What about 9-week electives? If they are currently in session, they will extend to the end of the year. For 9-week electives scheduled to run MP4, these elective classes are no longer running. 

    General Q&A

    Will these days when schools are closed due to the pandemic need to be made up? No. The governor has waived the 180 day requirement for 2019-2020.

    COVID-19 Resources

    Do you have a resource to help children understand COVID-19?

    Do you have resources to help us manage stress and anxiety with our children during the closure? Our school counselors, nurses, and social workers have gathered a number of resources that families may find helpful - listed on our website here. If you find that these resources don't meet your need, you can always reach out to any principal, administrator, teacher, counselor, school social worker, or nurse so that they may help connect you with resources. If you or a member of your family is a danger to themselves or others, call 9-1-1.

    General Support for Bucks residents: *Bucks County residents who need help for anything from financial assistance to mental health and substance abuse counseling can find it by calling 211 or text your zip code to 898211. This is a free 24/7 phone number that connects callers to local health and human service organizations and resources. 211 is funded nationally by the United Way

    Use of School Facilities

    While schools are closed, is it possible to use district playgrounds, fields, or other outdoor facilities? Because it is imperitive to practice strict social distancing, ALL district buildings, athletic fields, stadiums, playgrounds and properties are closed.

    ACT/SAT Testing

    Will the cancelled ACT testing be rescheduled?  ACT Testing – Visit the ACT website at https://www.act.org/content/act/en.html for updates related to the COVID crisis.

    What about SAT testing? The College Board announced that the next administration of the SAT on June 6, 2020 has now been cancelled.  Additional details from their press release include:

    • If it’s safe from a public health standpoint, there will be weekend SAT administrations every month through the end of the calendar year, beginning in August. This includes a new administration in September and the previously scheduled tests on August 29, October 3, November 7, and December 5.
    • To replace canceled SAT School Day administrations this spring, the College Board will offer the SAT in schools this fall. Almost all of College Board state partners and many of its district partners have expressed interest in providing SAT administrations during the school day later this fall. Some states, like Michigan, have already made announcements regarding fall testing. This is an important opportunity for the many students who take the SAT for free as part of state- and large district-sponsored programs. Specific information about state and district testing will be shared with our partners in the coming weeks so they may create their testing plans for students.
    • In the unlikely event that schools do not reopen this fall, the College Board will provide a digital SAT for home use, much as the organization is delivering digital exams for three million Advanced Placement (AP) students this spring. As with at-home AP Exams, the College Board would ensure that at-home SAT testing is simple; secure and fair; accessible to all; and valid for use in college admissions. Like the pencil-and-paper test, a digital, remote version of the SAT would measure what students are learning in school and what they need to know to be successful in college. The digital, at-home SAT would build on the organization’s experience over the past year of delivering the SAT digitally in schools in several states and districts. While the idea of at-home SAT testing is new, digital delivery of the test is not.

    The official press release from the College Board can be accessed here: https://www.collegeboard.org/releases/2020/college-board-shares-plans-provide-students-opportunities-take-sat-2020. Follow updated information at https://www.collegeboard.org/.

    Post Secondary Questions

    What are colleges and universities saying about the impact of COVID-19 school closures on college admissions? Collegewise, the nation’s largest college admissions counseling organization, has a number of resources on their website that address these questions. Download a newsletter that speaks directly to this question here.

    Will NCAA consider the impact of COVID-19 when recruiting and considering student athletes? Follow the latest from the NCAA on the COVID topic at http://www.ncaa.org/sport-science-institute/coronavirus-covid-19, including updates related to flexibility in recruiting.

    Assistance for Families

    With schools closed for the remainder of the year, will lunches continue to be distributed? Yes - the food assistance program is planned to continue for the duration of the closure. Visit www.cbsd.org/food for details on this effort and how to participate.

    Can I volunteer to help distribute food or donate food? We are so grateful for these offers of help and assistance. At this time, volunteers are not needed for food distribution. We are fortunate to have adequate staffing in place to support our families. In addition, in order for us to maintain the social distancing necessary, we will be operating with as few individuals on campuses as possible. If you wish to make a monetary donation, please consider this GoFundMe campaign, managed by The Friends of John Barclay. Click to download information for individuals who wish to contribute food or toiletries, or conduct a drive to help support the weekly farmers market event.

    When may I expect a refund for events or activities that have been cancelled? Families should look for communications on how refunds will be handled directly from their school leadership, teacher, or organizing advisor or group. Patience with this matter is deeply appreciated.

    Event Cancellations

    Have school events that are scheduled beyond April 14 been cancelled? All events and activities scheduled to take place for the remainder to 2019-2020 have been cancelled as a result of the governor's order to close schools for the 2019-2020 academic year. Plans for graduation are currently being developed, and will be communicated as soon as they are available.